This policy explains how products sold by PLACEONE LLC are delivered.
1. Digital products
- Digital products are delivered electronically. No physical item is shipped.
- Access instructions are sent to the email used at checkout, usually within minutes after payment is confirmed.
- If you do not receive the email within 24 hours, check your spam or promotions folder and then contact us.
- There are no shipping fees for digital products.
2. Physical products sold on Amazon
- Our Amazon store operates under the name VitaPrime Labs.
- Orders placed on Amazon.com are shipped and delivered through Amazon's fulfillment network.
- Shipping options, fees, delivery estimates and tracking are shown in your Amazon account.
- Delivery issues, lost packages and returns are handled through Amazon under its policies.
3. Physical editions sold on our own checkout
If a product page offers a printed edition, the shipping fee, the countries served and the estimated delivery time are shown on that page and at checkout before you pay. Tracking details are sent by email once the order ships.
Contact us
PLACEONE LLC
30 N Gould St, Ste R, Sheridan, WY 82801, United States
Phone: (781) 236-6799 · Email: contact@placeonellc.com